Coronavirus How does travel assistance work against the pandemic?

In recent months, the coronavirus has alerted the entire international community since a spread of the virus was detected in late December in China. And with the passing of days it spread throughout the world.

The WHO evaluated this outbreak and due to alarming levels of spread and severity, as well as alarming levels of inaction, the state of the pandemic was decreed on Wednesday, March 11.

What coverage do travel assistance companies offer in these cases?

In the event of any symptoms, the traveler will have the medical assistance service. That is to say: the online doctor, the home doctor, the attention in a medical center and the clinical analyzes that will determine if the patient has Coronavirus or not.

Once the diagnosis is made, if it is positive, the person in 99% of the countries will be attended by the State. This disease due to its characteristics is treated at the state level by each country because the person must be isolated and treated in a specialized center to stop the spread of the disease.

The coronavirus outbreak was declared by the World Health Organization (WHO) as a global pandemic. And all insurers are being handled with caution because this situation is new.

The traveler must keep in mind that all insurers cover them until the moment of confirmation of the diagnosis and from that moment they are referred to the State of the country where they are located.

To passengers stranded outside their country of origin, most insurers are extending their service free of charge and recommend contacting your airline and the consulate as they will be able to coordinate your return.

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